Privacy Policy

Printable Version

To help clients better understand our Privacy Policy we have divided it into the following 5 sections:

  • Information collected
  • Use and disclosure of information
  • Security
  • Acceptance of and changes to this Privacy Policy
  • Contact details

Information collected

You can visit the Paymex Website and find out about our products and services without giving us any information about yourself. We may record certain non-personal information, such as your server address, domain name, the date and time of your visit and any pages viewed. This information will only be used for statistical and website administration purposes. To maintain visitor anonymity, we will not associate that information with records containing personal information unless you have consented for us to do so.

When you register to use Paymex, we may require things like your name, company name (if applicable), phone number, email address and postal address as well as information on the nature of your business (if applicable) and the extent of your intended use of Paymex. We will also record any changes you make to this information (as appliciable) in the Update Account section of the Paymex Website. We require this information in order to verify your identity and access your likely use of Paymex.

We may also collect personal information from you if you knowingly provide it to us, for example by sending us an e-mail or providing feedback.

Use and disclosure of information

We will not use or disclose (share, sell or divulge) any of your personal information to third parties unless we have informed you, have been authorised by you, or are required or authorised to do so by law.

We may use your personal information:

  • for purposes related to our research, planning, product development, security, testing and risk management;
  • for purposes connected with the operation, administration, development or enhancement of the our services and the Paymex Website; and
  • where we suspect that fraud or unlawful activity has been, is being or may be engaged in.

In particular, when processing credit card transactions, we will utilise systems that assist in minimising the risk of credit card fraud. Personal information that we collect about you, including your credit card details, demographic information, such as your address and date of birth, and information about the purchases you have conducted through this website, is required to provide a basis for credit card fraud risk analysis

If you do not provide us with:

  • your personal information, and
  • your consent to this Privacy Policy;

We will not be able to process your registration and / or credit card transactions.

When you participate in a Paymex transaction, information about you and the transaction will be available to the other party to the transaction. This information will include your name, e-mail address, business name, telephone number, shipping address, the date and amount of the transaction; however your credit card number and bank account number will not be shown to the other party.

Security

Paymex use several mechanisms to protect the security and integrity of your personal information:

  • All your transactions with Paymex are conducted in 'secure sessions' using the financial industry's Secure Socket Layer (SSL) standards with 128-bit encryption. You should check that your browser is compatible with SSL encryption. This is often indicated by a 'closed lock' icon at the bottom of your screen.
  • Your email address and password are essential for you to access your account details or to conduct a payment transaction. For your own protection, Paymex requires you to keep these confidential and encourage you to change your password regularly.
  • Please ensure you never provide your password to anyone in response to email requests. You will never be asked by Paymex to disclose such information legitimately.

Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Acceptance of and changes to this Privacy Policy

We may change this Privacy Policy from time to time. When a variation occurs, we will take reasonable steps to notify you by e-mail at the e-mail address you provide to us on registration, or we will refer you to the variation at the time you next use Paymex or the Paymex Website, or we will publish the Privacy Policy as so varied on the Paymex Website. You accept that by doing this, we have provided you with sufficient notice of variation. Continued use of Paymex and the Paymex Website by you is acceptance of the changed Privacy Policy and any information collected following will be subject to that changed Privacy Policy.

Contact details

If you have any questions or feedback about privacy or security please contact us at Client Services Email

Date of Publication – 15 October 2008